Patient care

From the moment, you step through the door you can be sure that your pets will receive the best possible care.

Consults

Whether your consultation is with a vet or a nurse, you can rest assured that your pet is in good hands. We have two well-equipped consultation rooms and a spacious reception and waiting area.

In-patient treatment

Should your pet need to stay with us either as a day patient or overnight at our hospital you can be assured that our wards offer comfortable hospitalisation facilities with a trained member of staff supervising in patients both day and night.

The hospital is staffed 24 hours a day 365 days a year with a Veterinary Surgeon on call specifically for our inpatients. ( all other emergencies should be referred to Vets Now)

We have a ward nurse caring for our inpatients during normal working hours and a night nurse overnight.

The duty Veterinary Surgeon does a ward round with the duty nurse prior to leaving the hospital in the evening and issue instructions for your animal’s care. Provided your animal’s condition is stable the ward nurse will routinely check them at 8.00 pm, 10.00 pm, 12.00 am and 6.30 am the following morning.
Should the duty nurse be at all worried about your animal’s condition she will contact the duty Veterinary Surgeon immediately. If your animal needs monitoring more often this will be done by the duty nurse as directed by the duty Veterinary Surgeon. If your animal requires constant monitoring or observation again this will be carried out by the duty nurse under the direction of the duty Veterinary Surgeon. The duty Veterinary Surgeon does a ward round first thing in the morning.

Veterinary Nurse smiling at camera while holding black dog