We are covid-19 secure. See details here

If you require help out of normal hours please use this number at all times.
Telephone: 020 8505 1435


23/12/2020 –

We are currently having issues with our out of hours phone line system.

In case of an emergency before 10pm please call 020 8505 2262

After 10pm please call our out of hour provider Forest Vets in Epping on 01992 575790

We apologise for any inconvenience this may cause, we are working hard to resolve this issue.


Our Out of Hours emergency service is now provided by Forest Veterinary Centre to ensure you receive high standards of care 24/7

Providing the best care to our clients at all times is our priority. We’ve recently reviewed our methods for providing care for your pet out of hours and after careful consideration, we’ve decided to partner with Forest Veterinary Centre . They specialise in providing dedicated emergency care during nights, weekends and bank holidays.

We believe that working with Forest Veterinary Centre allows us to raise the quality of service that we provide to you and your pet. The clinic is fully staffed by vets and nurses who only work out of hours. They are fresh and ready to deal with emergencies at night, weekends and on public holidays. Think of them as the pet equivalent of the Accident and Emergency department of a hospital.

Using the Forest Veterinary Centre service is really easy. If you require out of hours assistance, call us on 020 8505 1435 and listen to the message which will give you the Forest Veterinary Centre emergency contact number. When you call them, you will be given a number for a pager service to contact the out of hours team.

Specific details of the times when Forest Veterinary Centre will be providing Out of Hours cover on our behalf are:

Hemnall Street
CM16 4LQ
Tel: 01992 575790

Monday to Thursday 10pm – 8am
Friday 8pm – Saturday 8am
Saturday 6pm – Sunday 8am
Sunday 1pm – Monday 8am

Out of Hours fees:

Between 7-10pm = £171.88
Between 10pm-8am = £232.04
Between 6pm-7pm on a Saturday = £100.25
Between 1pm-7pm on a Sunday = £100.25
Consultation fee £57*

*Prices correct as of 14/9/20